Returns Policy

At Paxton Global, every item in our gallery is selected for its quality, provenance, and condition. Our fine art, precious metals, certified coins, graded collectibles, and cultural artifacts are professionally curated and authenticated, and many are rare or one of a kind. To protect that standard for every collector we serve, all sales are final and we do not accept returns or exchanges.

Why All Sales Are Final

• Condition is everything. The grade, finish, and condition of fine collectibles can be affected by handling, shipping, storage, and environment. Once an item leaves our care, we can no longer guarantee the condition it was in when it left.
• Professional curation and authentication. Each item is carefully reviewed, documented, and, where applicable, graded and sealed by an independent third-party service such as PCGS, NGC, PSA, or CGC before it's offered. Accepting returns would undermine the integrity of that process.
• Preserving provenance. A clear chain of ownership is a key part of every piece we offer. Items that are returned and resold lose that clean history, which affects their standing in the market.
• Fairness to every collector. Our policy means each buyer receives an item that has gone directly from our curated inventory to them, never one that was previously sold and sent back.

Before You Buy

We encourage every client to make a fully informed decision. Before purchasing, you're welcome to contact the gallery to ask questions, request additional photos, or review an item's certification and documentation in more detail. Our team is happy to help so that you can buy with complete confidence.

Authenticity Guarantee

We stand behind the authenticity of every item we sell. If an item is ever shown by an independent authority to be materially different from its listed description or certification, please contact us and we will work with you to make it right.

Shipping Damage or Loss

If your item arrives damaged or doesn't arrive at all, please contact us within 48 hours of delivery, or of the expected delivery date, with photos of the item and its packaging. We'll work directly with you and the carrier to resolve the issue.

Questions

If you have any questions about this policy or about a specific item, please contact the gallery before you purchase.